The sales team within an organization is a powerful entity. It is the face of a business, able to make or break customer relationships and business reputations.
A sales team needs to be focused, directed, energized and engaged. This program provides a safe environment for the essential management skills to be learned, practiced and perfected.
This program focuses on the core sales management skills required to create, motivate and lead a professional and successful sales team.
It is structured as a practical learning about the processes, techniques and tools for sales managers that is immediately applicable into any workplace.

Quest Curriculum
- 7 Levels
- Coaching By CCM Consultancy
- Community Support
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Level 01 Introduction
Ensuring you have the right skills to manage, inspire and lead a successful sales team is critical as your sales team plays a huge role in shaping the future success of the organization.
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Level 02 Sales Manager Effectiveness
Your role as a sales manager is to increase profitable sales through other people. Get the best out of your salespeople and do the best job you can as a sales manager.
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Level 03 Sales Management Styles
There are four distinct sales management styles, each of us naturally falls into one of them that is the best for some but not all situations. Your ability to identify when each style is appropriate and use each style effectively, is critical to your role as a manager.
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Level 04 Elements of Leadership
Whether you’re an established sales manager or just reaching for your first management position, it’s never a bad time to brush up on the elements of leadership. Just having the authority to tell people what to do is not the same as leadership.
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Level 05 Motivating Sales Team
Motivation will always be a subject of interest (and it should be) because it is a key part of a sales manager's role. You may only see your sales team a few hours a month therefore you have to have a high impact.
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Level 06 Key Performance Indicators
KPIs are leading indicators or signposts that helps you and your sales team gauge how effective their efforts are. Sales KPIs are the metrics by which you will evaluate your team's performance against your sales and organizational goals.
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Level 07 Developing Your Salespeople
Coaching is one of the most significantly important skills you can develop as a front line manager. Salespeople development and conversations needs to be continuous and abundant in order to achieve sustainable results.